About us

About us

Complex d.o.o. was established in 2006, with the purpose of increase the domestic coffee market for one of the leading products on the world market, and today is one of the leaders in its field in the Bosnian market, as evidenced by the reference list of our partners and customers.

In addition to many Italian brands, Complex d.o.o. is the general representative of one of the most famous Italian brands of espresso coffee Manuel Caffe for the market of Bosnia and Herzegovina.

Extensive knowledge of the market, many years of cooperation with one of the most estemed European principals in the production of espresso coffee and a large presence in the market throughout Bosnia and Herzegovina have ensured the dominance of the market of the brand we represent.

From its establishment until today, the company has developed a sales network throughout Bosnia and Herzegovina both through direct sales and with the help of our distribution partners.

Our mission is that the citizens of the whole of Bosnia and Herzegovina who know how to enjoy good coffee always have at their disposal high quality blends that will meet their standards.

In addition to espresso coffee, we also offer our customers coffee for various ways of preparation, as well as other types of hot beverages.

Since our core business is the sale of one of the main products in the hospitality industry, coffee, through interactive relationships with our customers, over the years of development we have expanded our range of high quality HoReCa products:

  • Lucart – hygiene and paper accessories for toilets;
  • Allegrini – professional cleaning and disinfecting and dish-washing detergents;
  • Fabbri – confectionery and bar products;
  • Rancilio – professional coffee machines;
  • De Longhi – professional devices for home and office;
  • Caffarel – premium pralines and top quality chocolates;
  • Leagel – confectionery products;
  • De Giusti Prosecco – sparkling wines;

By expanding the range, we have achieved the goal that our customers, catering facilities, are supplied as complete, affordable and high quality.

From 2018, the company Complex d.o.o. is also the general representative for Bosnia and Herzegovina of one of the most famous coffee brands in the world, Caffe Vergnano.

Owned by Complex d.o.o. there are also catering facilities Spazio Gourmet Manuel, Spazio Caffe Manuel and shop Spazio Boutique (BBI center).

Many years of experience and cooperation with the most famous Italian brands

Complex d.o.o. for almost two decades he has been an importer and general representative of many premium Italian brands for the territory of BiH.

Why us?

Experience and knowledge

Experience and knowledge

Focus on high-quality service to which the client can count on 24/7. 750 satisfied partners in 32 cities.

Italian brands

Italian brands

General representatives of the most famous Italian brands of top quality.

Own service

Own service

Regular service of coffee machines and other equipment by qualified staff. Original spare parts

Own facilities – licensees

Own facilities – licensees

Our company owns the franchise facilities Spazio Gourmet Manuel, Spazio Caffe Manuel and Spazio Boutique Manuel.